Governance and performance of a mixed public-private company in the Estonian water sector

Local governments are increasingly entering into partnerships with the private sector in the "externalization" of public service delivery. While the financial and non-financial interests of the partners involved may appear to be in opposition and potentially un-reconcilable, this is not always the case, especially where governance arrangements exist to align and balance the requirements of financial and non-financial performance. Such arrangements are analysed here with reference to Estonia's largest water company with mixed public-private ownership. It has a business-like management that facilitates a combination of good non-financial performance (quality and affordability) and considerable financial performance (profitability). © 2013 Springer Science+Business Media New York.