Performative Technologies and Informal Learning. A Case Study in Higher Education

This paper is focused on the impact of the technologies in workplace. The research is inspired by the perspective of activity theory and show how the technological mediation has to be supported by immaterial elements to become an learning experience. The research is a case study focused on the innovation processes started in a Department of Education with the recent reform of Italian University. Underlining the relationship between action, tasks, tools and meanings, the reform could be described as an opportunity to support the learning organization and the artefacts used to improve this reform could be interpreted as ‘boundary object’.