Background. A new scale is presented, measuring patients' satisfaction with respect to the quality of care during stay in a rehabilitation unit. The questionnaire is self-administred and anonymous, and it includes 15 items, scored 1 to 4. The cumulative score may thus range 15-60; the higher the score, the higher the patient's satisfaction. Materials and methods. The instrument was proposed to 175 disabled patients, admitted to a free-standing Centre for rehabilitation following neurological or orthopedic impairments. Results. One hundred and forty questionnaires were completed. Of these, 131 could be analyzed. The mean score was >3 in every item. Factor analysis disclosed that the questionnaire comprises 5 factors, which may be defined as 'medical care', 'physiotherapy', 'nursing care', 'food' and 'physical environment and facilities'. A satisfactory internal consistency of the items was found (item-remainder correlations >0.5, Cronbach alpha >0.9). This suggests that the scale is sufficiently unidimensional to permit cumulative summing of the item scores. Conclusions. The results suggest the content and construct validity of the scale. The questionnaire thus merits further psychometric investigation.

Franchignoni, F., Benevolo, E., Ottonello, M., Tesio, L., Battaglia, M.A. (1997). Validazione di una scala di soddisfazione del paziente in degenza riabilitativa. MINERVA MEDICA, 88(6), 237-244.

Validazione di una scala di soddisfazione del paziente in degenza riabilitativa

BATTAGLIA, MARIO ALBERTO
1997-01-01

Abstract

Background. A new scale is presented, measuring patients' satisfaction with respect to the quality of care during stay in a rehabilitation unit. The questionnaire is self-administred and anonymous, and it includes 15 items, scored 1 to 4. The cumulative score may thus range 15-60; the higher the score, the higher the patient's satisfaction. Materials and methods. The instrument was proposed to 175 disabled patients, admitted to a free-standing Centre for rehabilitation following neurological or orthopedic impairments. Results. One hundred and forty questionnaires were completed. Of these, 131 could be analyzed. The mean score was >3 in every item. Factor analysis disclosed that the questionnaire comprises 5 factors, which may be defined as 'medical care', 'physiotherapy', 'nursing care', 'food' and 'physical environment and facilities'. A satisfactory internal consistency of the items was found (item-remainder correlations >0.5, Cronbach alpha >0.9). This suggests that the scale is sufficiently unidimensional to permit cumulative summing of the item scores. Conclusions. The results suggest the content and construct validity of the scale. The questionnaire thus merits further psychometric investigation.
1997
Franchignoni, F., Benevolo, E., Ottonello, M., Tesio, L., Battaglia, M.A. (1997). Validazione di una scala di soddisfazione del paziente in degenza riabilitativa. MINERVA MEDICA, 88(6), 237-244.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11365/24236