Lean thinking is increasingly being applied worldwide. Yet its actual impact is still a puzzle, particularly when a ‘ full-implementation approach ’— which entails the adoption of a strategic approach to Lean dissemination on policy deployment procedures — is used. Focusing on the healthcare sector, this paper presents and tests a comprehensive measurement framework for Lean interventions. The paper explains how Lean testing can help decision-makers to solve managerial issues related to Lean initiatives.
Barnabe', F., Guercini, J., Di Perna, M. (2019). Assessing performance and value-creation capabilities in Lean healthcare: insights from a case study. PUBLIC MONEY & MANAGEMENT, 39(7), 503-511 [10.1080/09540962.2019.1598197].
Assessing performance and value-creation capabilities in Lean healthcare: insights from a case study
Barnabe' F.
;Guercini J.;Di Perna M.
2019-01-01
Abstract
Lean thinking is increasingly being applied worldwide. Yet its actual impact is still a puzzle, particularly when a ‘ full-implementation approach ’— which entails the adoption of a strategic approach to Lean dissemination on policy deployment procedures — is used. Focusing on the healthcare sector, this paper presents and tests a comprehensive measurement framework for Lean interventions. The paper explains how Lean testing can help decision-makers to solve managerial issues related to Lean initiatives.
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https://hdl.handle.net/11365/1114868