Device reconditioning service for home-based assistance. How to choose the right approach

The home-based system’s target is to give opportune responses to the problems which affect an increasing part of population. The aim of the service is to guarantee higher environmental performances and to maximize the effectiveness of these services. Starting from this, our experience was to show and suggest a method to deal with the difficulties on the management of a part of home-based service, called devices reconditioning service and identifying the best procedure to suite the needs. The critical elements and the different types of approach found, “in house” and “in outsourcing”, in this health management system, were compared through Break Even Analysis. From an economical point of view this methodology points out which one, between the two presented management solutions, is the best according to collected data.