Since a few years, a number of academic papers have been proposing to shift from user-centered design to human-centered (or person) design. In this contribution, we discuss as the common thread underlying these works the idea that design should also address the reflective part of our human experience and not only aim to maximize the experiential aspects. Our review is complemented with examples derived from the Internet world and from ICT consumer products. The main research areas we see as promising for the approach of “design for reflection” are design for pauses, design for detachment, design for serendipity, and design for action. The Impact of ICT on Quality of Working Life The Impact of ICT on Quality of Working Life Look Inside Other actions Reprints and Permissions Export citation About this Book Add to Papers Share Share this content on Facebook Share this content on Twitter Share this content on LinkedIn

Bagnara, S., Pozzi, S., & Marti, P. (2014). Beyond the Optimal Flow: Pause, Detachment, Serendipity, and Action. In The Impact of ICT on Quality of Working Life (pp. 191-204). Springer Netherlands [10.1007/978-94-017-8854-0_12].

Beyond the Optimal Flow: Pause, Detachment, Serendipity, and Action

MARTI, PATRIZIA
2014

Abstract

Since a few years, a number of academic papers have been proposing to shift from user-centered design to human-centered (or person) design. In this contribution, we discuss as the common thread underlying these works the idea that design should also address the reflective part of our human experience and not only aim to maximize the experiential aspects. Our review is complemented with examples derived from the Internet world and from ICT consumer products. The main research areas we see as promising for the approach of “design for reflection” are design for pauses, design for detachment, design for serendipity, and design for action. The Impact of ICT on Quality of Working Life The Impact of ICT on Quality of Working Life Look Inside Other actions Reprints and Permissions Export citation About this Book Add to Papers Share Share this content on Facebook Share this content on Twitter Share this content on LinkedIn
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11365/49843
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