Purpose: To understand whether new public management and public value theory are sufficient to guide the strategic behaviours adopted by public sector organizations for their service delivery companies. Design/methodology/approach: This article uses a longitudinal case study of a joint stock company running an airport service in Tuscany. Findings: Public value theory should be further developed to guide managerial behaviours in a very complex decision-making environment. Research limitations: Only one case study is used so results cannot be generalized in a proper statistical way. Practical implications: Public managers could learn the usefulness of managerial theories for their decision-making.
Ruggiero, P., P., M. (2014). Politics and Public Services: Looking Beyond economic rationality and Public Value. In Public Value Management, Measurement and Reporting (pp. 225-241). Emerald Group Publishing Limited [10.1108/S2051-663020140000003009].
Politics and Public Services: Looking Beyond economic rationality and Public Value
RUGGIERO, PASQUALE;
2014-01-01
Abstract
Purpose: To understand whether new public management and public value theory are sufficient to guide the strategic behaviours adopted by public sector organizations for their service delivery companies. Design/methodology/approach: This article uses a longitudinal case study of a joint stock company running an airport service in Tuscany. Findings: Public value theory should be further developed to guide managerial behaviours in a very complex decision-making environment. Research limitations: Only one case study is used so results cannot be generalized in a proper statistical way. Practical implications: Public managers could learn the usefulness of managerial theories for their decision-making.File | Dimensione | Formato | |
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https://hdl.handle.net/11365/49526